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Point of Sale (POS) and Store Management module:
- POS interface with Tag readers/Card readers/Printers/Cash Drawers
- Automated change of SKU description, prices from POS server/SMS server (Info from HQ)
- Day end/shift end Account consolidation functionality with Store front associate id
- Trigger based Data transfer to POS server or SMS server and vice versa
- Self Diagnostics and error warning system
- POS or Till Training (simulation) software
- Day end report generation with Cash reduction and irregular drawer openings monitoring
- Module specific reports and Maintenance
Merchandise Management (MM):
- Merchandise nomenclaturing, hierarchy generation/mapping, item maintenance and grouping tools
- Category and Assortment Management, product mix optimization with private label initiative
- Purchasing, vendor selection, management and contracts and ordering
- Forecasting, channel’s requirement consolidation and merchandise allocation
- Vendor Managed Inventory initiative, automated ordering and CPFR initiative
- Merchandise financial tracking using SL interface with GL. Monitoring vis a vis purchasing budgets
- Manage the lifecycle of promotions, store openings, new product introductions, and other special events to improve promotions planning and execution
- Optimization for use of space—from a macro space level, and translating it into executable space plans for the highest possible return on inventory investment.
- Optimization of markdowns to maximize revenue and profit
- Create exception rules through a point and click interface for business issues like out–of–stock conditions, excessive forecast errors
- Module specific reports and Maintenance
Finance and Accounting (F&A):
- A standard Finance and Accounting Package/Application can be interfaced with the Retail Application modules delineated above. This F&A module needs the following capabilities
- Interface with POS Sales, Store Overheads, Misc Account
- AP,AR,GL and HO overheads
- Functionality of Working Capital Mngt. (including –ve working capital), Advertisement Expenses, Capital Investment amortization, depreciation
- Interface with HR (Human Resources) module for flow of HR and recruitment costs
- Module specific reports and Maintenance
Supply Chain Management:
- Third Party Logistics (TPL) vendor coordination and performance monitoring
- Inventory tracking and receipts vis a vis purchase orders
- Cross docking with mapping for supplier article interfacing
- Warehouse management with Pallet inspection, assortment creation and tagging facility
- Order – Receipt matching at Central Procurement office as well as channel/store level
- Actual Lead time capture matrix
- Create a network for receiving defective and excess products back from customers and supporting customers who have problems with delivered products
- Module specific reports and Maintenance
Customer Relationship (CR)
- Customer information capture for data analysis
- Point of Sale (POS) information Analysis & campaign management
- Point of Purchase Enhancement System
- Customer Feedback/complaints capture and implementation
- Loyalty Enhancement and Management system
- Module specific reports and maintenance
Human Resource Management (HRM)
- Time and labor management with scheduling and days of rotation
- Multiple means of entering time of work
- HR self services
- Payroll, configurable validations and approvals
- Learning management and advanced benefits
- Module specific reports and maintenance
Real Estate (RE)
- Decision Matrix for branch/store location and distribution center
- Lease/Ownership contracts information
- Amortization of Capital expenses and interface with Finance and Accounting module
- Repairs and value preservation
- Facilities Management
Data Warehouse and Business Intelligence
BI – Reporting Layer
- Financial KPI’s
- GMROII
- Turnover
- Inventory Days
- Working Capital
- Cash Flow
- Selling Cost
- Customer Performance
- Total Spend
- Average Transaction Value
- Items per ticket
- Frequency, Profitability
- Market Basket
- Product Performance
- Private Label v/s Branded
- GM
- Maintained GM
- Balance of Business
- Store Performance
- Sales per sq. ft.
- Stock Coverage
- Footfalls
- Conversion rate
- Average Transaction Value
- Items per ticket
- Shrinkage and Out of Stock
